Automated call distribution

Ended Definitive Contract Awarded Last action

Contract number
HHSF223201510109C
Awardee
Awarding agency
Obligated
$1,432,452

Award facts

Opportunity
  • FDASOL1140951 Solicitation number
Contract value 59% obligated
  • $1,432,452.35 Current, with exercised options
  • $2,433,895.55 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Time and Materials
Place of performance
Halethorpe, MD 21227, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out 5 -$191,632
Supplemental Agreement for work within scope 4 $0
Other Administrative Action 3 $0
Supplemental Agreement for work within scope 2 $0
Other Administrative Action 1 $0
Original award $1,624,084

About this award

This is a $2,433,895.55 federal contract awarded by the Food and Drug Administration (FDA), a civilian agency within the Department of Health and Human Services, to Connect Centric, LLC, a minority and woman-owned small business. The contract is for automated call distribution services to assist the FDA with high call volumes. As a prime contractor, Connect Centric will provide IT services including automated call center solutions, project management, systems integration, and strategic planning. The contract is a definitive, time and materials contract with a period of performance ending on September 20, 2017. It was awarded on September 1, 2015 under an 8(a) sole source set-aside.

Quick answers

Who was awarded contract HHSF223201510109C?

HHSF223201510109C was awarded to Connect Centric, LLC by Food and Drug Administration (Department of Health and Human Services) on September 1, 2015.

How much is contract HHSF223201510109C worth?

The government has obligated $1,432,452 on HHSF223201510109C. Its potential value, with all options, is $2,433,896.

Was contract HHSF223201510109C competed?

The extent of competition for HHSF223201510109C was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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