Help desk and user support

Active Definitive Contract Awarded Last action

Contract number
75D30124C18523
Awardee
Awarding agency
Obligated
$3,496,104

Award facts

Opportunity
  • 75D30124R72926 Solicitation number
Contract value 58% obligated
  • $3,496,104.40 Current, with exercised options
  • $6,005,152.40 Potential, with all options
Completion date 45% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
CDC Pittsburgh Centers for Disease Control and Prevention, Department of Health and Human Services
Set-aside
8(a) Sole Source
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Atlanta, GA 30329, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00002 $1,199,948
Other Administrative Action P00003 · EO 14398 $0
Exercise an Option P00001 $1,165,036
Original award $1,131,121

About this award

CDC Pittsburgh awarded a $6 million definitive contract to Kaiva Strategies, LLC for help desk and user support services on June 6, 2024, under an 8(a) sole-source set-aside. Kaiva is a tribally-owned, minority-owned 8(a) small business.

Place of performance is Atlanta, GA. The contract runs through August 31, 2029 on a firm fixed-price basis.

In FY2025, the contract invoiced $1.1 million across 6.3 FTEs and 13,160 contractor hours, with a blended government-paid rate of $86.17 per hour. Two subcontractors delivered 100 percent of contractor hours. The labor footprint reflects managed service delivery positioning rather than in-house staffing.

Quick answers

Who was awarded contract 75D30124C18523?

75D30124C18523 was awarded to Kaiva Strategies, LLC by Assistant Secretary for Financial Resources (Department of Health and Human Services) on June 6, 2024.

How much is contract 75D30124C18523 worth?

The government has obligated $3,496,104 on 75D30124C18523. Its potential value, with all options, is $6,005,152.

Which agency awarded contract 75D30124C18523?

Assistant Secretary for Financial Resources (Department of Health and Human Services) awarded 75D30124C18523, with funding from CDC Pittsburgh (Centers for Disease Control and Prevention).

Was contract 75D30124C18523 competed?

The extent of competition for 75D30124C18523 was not competed under sap. The government received 1 offer. It was set aside: 8(a) Sole Source.

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