USDA/office of customer experience (OCX): medallia's enterprise-wide software subscription - medallia govcloud platform

Ended Definitive Contract Awarded Last action

Contract number
12314423C0009
Awardee
Awarding agency
Obligated
$522,755

Award facts

Contract value 48% obligated
  • $522,754.59 Current, with exercised options
  • $1,097,784.63 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
Office of the Chief Information Officer Department of Agriculture
NAICS code
541519 Other Computer Related Services
PSC
DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
Set-aside
8(a) Sole Source
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Birmingham, AL 35203, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The U.S. Department of Agriculture (USDA) awarded a $1,097,784.63 firm fixed-price definitive contract to Essnova Solutions, Inc., an 8(a) certified small disadvantaged business, for an enterprise-wide software subscription to the Medallia GovCloud Platform. This contract provides the USDA Office of Customer Experience (OCX) with the Medallia customer experience management platform. The award is a sole source contract under the 8(a) program and has a period of performance through December 31, 2024. Essnova Solutions is a well-established government contractor providing a wide range of IT and programmatic services across civilian and defense agencies through various contract vehicles, including the 8(a) STARS III GWAC, FAA eFAST BPA, and Navy SeaPort-NxG.

Quick answers

Who was awarded contract 12314423C0009?

12314423C0009 was awarded to Essnova Solutions, Inc. by Office of Procurement and Property Management (Department of Agriculture) on January 14, 2023.

How much is contract 12314423C0009 worth?

The government has obligated $522,755 on 12314423C0009. Its potential value, with all options, is $1,097,785.

Which agency awarded contract 12314423C0009?

Office of Procurement and Property Management (Department of Agriculture) awarded 12314423C0009, with funding from Office of the Chief Information Officer (Department of Agriculture).

Was contract 12314423C0009 competed?

The extent of competition for 12314423C0009 was not competed under sap. The government received 1 offer. It was set aside: 8(a) Sole Source.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award