USDA/office of customer experience (OCX): medallia's enterprise-wide software subscription - medallia govcloud platform
Ended Definitive Contract Awarded Last action
- Contract number
- 12314423C0009
- Awardee
-
Essnova Solutions, Inc. UEI JY5MNLLPX1K5
- Awarding agency
-
Office of Procurement and Property Management
Department of Agriculture
- Obligated
- $522,755
Award facts
- Contract value 48% obligated
-
- $522,754.59 Current, with exercised options
- $1,097,784.63 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Information Officer Department of Agriculture
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- 8(a) Sole Source
- Competition
- Not Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Birmingham, AL 35203, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this award
The U.S. Department of Agriculture (USDA) awarded a $1,097,784.63 firm fixed-price definitive contract to Essnova Solutions, Inc., an 8(a) certified small disadvantaged business, for an enterprise-wide software subscription to the Medallia GovCloud Platform. This contract provides the USDA Office of Customer Experience (OCX) with the Medallia customer experience management platform. The award is a sole source contract under the 8(a) program and has a period of performance through December 31, 2024. Essnova Solutions is a well-established government contractor providing a wide range of IT and programmatic services across civilian and defense agencies through various contract vehicles, including the 8(a) STARS III GWAC, FAA eFAST BPA, and Navy SeaPort-NxG.
Quick answers
Who was awarded contract 12314423C0009?
12314423C0009 was awarded to Essnova Solutions, Inc. by Office of Procurement and Property Management (Department of Agriculture) on January 14, 2023.
How much is contract 12314423C0009 worth?
The government has obligated $522,755 on 12314423C0009. Its potential value, with all options, is $1,097,785.
Which agency awarded contract 12314423C0009?
Office of Procurement and Property Management (Department of Agriculture) awarded 12314423C0009, with funding from Office of the Chief Information Officer (Department of Agriculture).
Was contract 12314423C0009 competed?
The extent of competition for 12314423C0009 was not competed under sap. The government received 1 offer. It was set aside: 8(a) Sole Source.
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