BPA Call VA26014A0046-36C26019N1388

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 awarded a $668,179 firm fixed price delivery order contract to Bobby Dodd Institute, Inc. for switchboard operator services. The three year contract, running from October 2020 through September 2023, will provide support to VA facilities located in Nashville, Tennessee. Bobby Dodd Institute will serve as the prime contractor on this contract to assist the VA in connecting veterans with...

The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...

The Department of Veterans Affairs Veterans Integrated Service Network 2 awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, for switchboard services at the James J. Peters VA Medical Center in Bronx, New York, with a ceiling value of $2,648,322.49, effective May 1, 2026. The order is set aside for service-disabled veteran-owned small businesses. Performance is located in Bronx, NY. The contractor supplies 24-hour, seven-day-a-week switchboard...

This is a federal contract award from the Department of Veterans Affairs (VA) to TDB Communications Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract is a Blanket Purchase Agreement (BPA) Call with a ceiling value of $500,000.00 for Telephone Operators and Mailroom Clerks. The contract was set aside for small businesses. TDB Communications is a provider of government services, including Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), and...

The U.S. Department of Veterans Affairs (VA) has awarded a $5,169,600.00 firm-fixed-price definitive contract to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company, for telephone operator services at VA medical centers in Palo Alto, Fresno, and San Francisco, California. The contract has a base period of one year with two one-year option periods, and the services include providing 31 operators to operate phone systems, answer and...

Career Management Associates of Iowa, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Tampa, Florida, has been awarded a $2.24 million firm fixed-price purchase order for telephone switchboard operator services at Veterans Integrated Service Network 6 (VISN 6), with an ultimate completion date of June 30, 2030. The contract is set aside for SDVOSB vendors and was awarded on July 1, 2026, with performance to occur at the location specified in Tampa, Florida. The...

This federal contract award to 1199 John Fitch Highway Operator LLC, a self-certified small disadvantaged business, was issued by the Department of Veterans Affairs (VA) Veterans Integrated Service Network 1 (VISN 1) for the provision of express courier services, reports, and data in support of VA medical facilities and programs serving veterans in the New England region. The $94,999.30 fixed-price delivery order, which has no set-aside designation, was awarded on July 1, 2020 and has a period...

This is a Firm Fixed Price Delivery Order awarded by the Department of Veterans Affairs (VA) to TDB Communications Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The $43,518.21 contract is for temporary customer service representative support for the VA's VISN 18-SAO West Network Contracting Office. The order was placed against TDB Communications' Professional Services Schedule (PSS) contract. TDB Communications is a provider of government services including Business Process...

The Department of Veterans Affairs (VA) Veterans Health Administration Veterans Integrated Service Network 2 awarded a $3,438,551.10 firm-fixed-price purchase order to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business, to provide 24/7/365 switchboard and information desk services for the Stratton VA Medical Center in Albany, New York. The contract has a five-year term from October 1, 2025, through September 30, 2030. This procurement...

This is a definitive contract awarded by the Veterans Integrated Service Network 2 (VISN 2), a division of the U.S. Department of Veterans Affairs (VA), to The Corporate Source, Inc., a non-profit AbilityOne organization. The $3,306,732.69 firm-fixed-price contract is for switchboard operator services at VISN 2 facilities in New York. The contract does not have a set-aside designation. The Corporate Source, Inc. specializes in providing facility support services, vocational training, and IT...