Polished Word Inc.

Polished Word Inc., a woman-owned small business based in Roseville, Minnesota, provides translation, interpretation, transcription, and localization services to the Department of State as a prime contractor on full-and-open multiple-award BPA vehicles. The vendor operates as a sole proprietorship without SBA 8(a), HUBZone, or SDVOSB certification, competing on merit across all 29 prime awards in the source data.

Polished Word's entire customer base is the Department of State, specifically the Bureau of Administration (26 awards, $757 thousand combined potential value) and the Department of State proper (3 awards, $13 thousand). All work falls under NAICS 5125 (Translation and Interpretation Services) and PSC H305 (Support—Administrative: Translation and Interpreting). The vendor holds positions on five successive multiple-award BPA vehicles under the URSZULA WOLKO-KLINGENBERG Linguistic Services Agreement program, with ceiling values ranging from $150 thousand to $250 thousand. The most recent BPA (190PRL25A0698, awarded October 1, 2024, ceiling $250 thousand through September 30, 2026) has generated nine task orders worth $34 thousand combined potential value; the prior year's vehicle (190PRL24A0698, ceiling $150 thousand) produced four task orders totaling $34 thousand. Individual task orders typically range from $71 to $10,400 in firm fixed-price value, with representative work including a $8,056 call for translation and interpretation support (October 1, 2023, completion November 23, 2024), a $7,406 call for localization and transcription (October 1, 2023, completion October 26, 2024), and a $6,308 call for language services (October 1, 2025, completion November 7, 2026).

The vendor's award trajectory has been flat to modest — ranging from three to seven awards annually over the past five years, with only three awards issued in 2025 — and reflects the small, task-order-driven nature of the language-services BPA vehicle. Combined potential value across all 29 awards is $769 thousand, but only $119 thousand (15% of potential) has been obligated, indicating heavy reliance on task-order utilization. Only one award with completion in the next twenty-four months faces recompete (combined potential value $6 thousand). Polished Word has no subcontract footprint and does not hold or pursue prime positions outside the Department of State's language services vehicles.