Buchanan Group, Inc.
Monroe, MI Doing business as Customer Experience360
- UEI
- EME1L1KX6L24
- CAGE
- 7XW28
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- SAM.gov registration date
- Physical address
- 5442 Poplar Dr, Monroe, MI 48161, USA
- Website
- customerexp360.com
- Employees
- 1-10
- Estimated annual revenue
- $1M-$10M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- Consulting
- SIC code
- 87 Engineering & Management Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
SBA capabilities narrative
Customer Experience360 is a Customer Experience Management consulting firm for B2C and B2B organizations. Expertise lies within the implementation of Net Promoter System utilizing Net Promoter Score, a customer loyalty metric, that predicts business growth.
The consultative process is enterprise wide and includes: customer journey mapping/process mapping, identifying key customer touch points, implementing actionable customer surveys, implementing actionable employee surveys, developing internal employee processes that 'close the loop' on customer feedback, developing sustainable employee customer experience training. In addition, the consultative process will include market research and strategic marketing insights.
Quick answers
Is Buchanan Group, Inc. registered in SAM.gov?
Yes. Buchanan Group, Inc.'s SAM.gov registration is active through March 28, 2027.
On GovTribe
See Buchanan Group, Inc.'s full federal record
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