WQAL - PromoChrom service contract

The City of Columbus, Ohio is soliciting a service contract for PromoChrom Technologies Solid Phase Extractor systems maintenance, with proposals due August 7, 2026. The vendor must be an authorized PromoChrom Technologies Ltd. service provider—a single-source eligibility requirement that filters participation.

The scope covers annual service and preventative maintenance for two PromoChrom Model SPE-03 Solid Phase Extractor systems (Serial Numbers 202506018 and 202506021) at the Water Quality Assurance Laboratory, 910 Dublin Road, Columbus, Ohio 43215. The contract must deliver service equivalent to the PromoChrom Gold Plan, which includes one preventative maintenance visit with labor and travel, one emergency visit with labor and travel, a maintenance kit with preventative maintenance parts, non-consumable repair parts, remote support via Anydesk or Teamviewer, unlimited technical support, and priority response status over non-contract customers.

Pricing terms, contract duration, renewal options, and anticipated award date are not specified in the available scope document.