Window Cleaning

The North Carolina Department of Administration, Facility Management Division, is requesting bids for on-call window cleaning services at state-managed facilities in Wake County under IFB #13-DOA2334873213, with bids due October 9, 2026 at 2:00 PM ET and written questions due September 30, 2026 at 2:00 PM ET.

Mandatory vendor qualifications include Building Access Safety Professional (BASP) certification, Certified Window Cleaner (CWC) credentials, FAA Part 107 Remote Pilot Certification for all drone operators, and dedicated Aviation/UAS Liability Insurance with minimum $2,000,000 per occurrence coverage. Vendors must be registered with the North Carolina Secretary of State and maintain financial stability certification throughout the contract term.

The scope encompasses interior and exterior window cleaning for multiple buildings and sites with multiple floors, including specialized services such as rope descent systems, pole method cleaning, construction cleanup, special events, and drone cleaning operations. Work applies specialized techniques for tinted film and other glass types, with compliance to OSHA safety regulations and manufacturer-approved procedures required.

Pricing is based on seven labor rate categories — Supervisor, Window Washing Crew, Rope Descent System, Pole Method, Construction Cleanup, Special Event, and Drone Cleaning — each with standard and emergency service rates calculated hourly. Vendors must guarantee a 72-hour response time for standard requests and 24-hour response for emergencies.

The contract has an initial one-year term beginning upon final execution, with the State retaining the option to renew for up to two additional one-year periods, with written notice of renewal intent required at least thirty days before term expiration. Award will be made to the lowest responsive bid meeting all specifications. Bids must be submitted via the Ariba Sourcing Tool.