Visual Click Software and Maintenance

The South Carolina Department of Probation, Parole and Pardon Service is seeking a Request for Quote (RFQ) for Visual Click Software and Maintenance, specifically targeting software solutions for nine distinct line items related to CPTRAX and DSRAZOR application software modules. Each software configuration is designed to support 1,200 users and includes comprehensive auditing and monitoring tools such as file system auditing software, Active Directory audit modules, group policy object change history auditing, server authentication, workstation logon monitoring, and an Active Directory and file system replication tool. The solicitation was issued on September 9, 2020, with a proposal submission deadline of September 16, 2020, at 10:00 AM, and all prospective bidders were required to submit questions by September 11, 2020, at 10:00 AM. Evaluation criteria focus on identifying the lowest responsible and responsive bidder, with award posting scheduled for September 16, 2020. The contract's anticipated duration is approximately five years, spanning from September 16, 2020, through September 15, 2025, with provisions for automatic annual renewal unless the state provides thirty days' notice of non-renewal.

The solicitation does not specify any specific set-aside provisions or restrictions for disadvantaged enterprises. Bidders must be registered as a South Carolina vendor and submit a signed Cover Page and Page Two with their offer. All proposed items must be new, with a mandatory delivery timeline of thirty days following purchase order receipt. While no incumbent vendor is identified, the procurement emphasizes compliance with South Carolina procurement regulations, including preferences for in-state vendors and products manufactured in South Carolina or the United States. Vendors are required to submit one sealed copy of their proposal via mail, common carrier, USPS, or hand delivery to the designated address. Pricing must be submitted on a per-unit basis for each line item, with extended prices calculated by multiplying the unit price by the specified quantity. Although no specific budget range is explicitly stated, the comprehensive nature of the software modules and the five-year contract duration suggest a potentially significant investment in technological infrastructure and maintenance.