Transportation Management System (TMS) Maintenance and Support Services

The Missouri Department of Transportation (MoDOT), through the State of Missouri Office of Administration, Division of Purchasing, is requesting proposals for maintenance and support services for its Transportation Management System (TMS), with proposals due August 11, 2026, at 2:00 PM Central Time.

The TMS comprises more than 60 integrated applications managing safety, pavement, bridge, planning, design, right-of-way, construction, traffic management, permitting, asset management, and related transportation functions. The system includes approximately 3,026 Oracle database tables, 3,831 indexes, and over 4,000,000 media items. The contractor must provide 24/7 on-call and on-site support (when required by MoDOT), problem diagnosis and resolution, technical records maintenance for five years post-contract, and minor enhancements and programming services on demand. Support staff must have expertise in Oracle spatial databases, ESRI ArcGIS, PL/SQL, .NET Framework 4.8 or higher, .NET 8.0, ASP.NET MVC, REST/SOAP APIs, Crystal Reports, and Power BI. The contractor must possess a minimum of two years' experience with transportation-related applications and multi-platform support; a dedicated leadership team and support staff must each have at least one year of relevant experience.

Maintenance and support services are not to exceed 17,000 hours per year, invoiced monthly based on actual hours worked at an average hourly rate per Exhibit C. The contract term is three years from the effective date with two optional one-year renewal periods. All work must be performed within the continental United States. The contractor must be registered in MissouriBUYS with "Approved" status and "Spend Authorized" status in MOVERS to be eligible for award. The incumbent contractor under contract CT212017001 manages approximately 17 team members. Proposals must be submitted electronically through MissouriBUYS. Contractors must comply with background check requirements, Section 508 accessibility standards, E-Verify enrollment, federal requirements under Attachment 2, and state data security protocols.