Transportation Management System (TMS) Maintenance and Support Services

The Missouri Department of Transportation, through the State of Missouri Office of Administration Division of Purchasing, is requesting proposals for Transportation Management System (TMS) Maintenance and Support Services, with proposals due July 23, 2026 at 2:00 PM Central Time via Amendment No. 3 (originally June 30, extended twice).

The TMS comprises more than 60 applications supporting asset management, bridge inventory, traffic management, safety data management, traveler information systems, and related transportation operations. The contractor must provide 24 hours per day, seven days per week on-call problem diagnosis, software resolution and repair, technical support, and minor enhancements or modifications. Required platform and technology support includes .NET Framework, C#, WinForms, ASP.NET MVC, Windows Server 2024, Oracle 19c databases, Microsoft Office 365, Visual Studio, Crystal Reports, Cognos, ESRI ArcGIS mapping software, PL/SQL, and Power BI. The contractor must demonstrate a minimum of two years of experience with transportation-related applications and multi-platform support environments. All state data must remain within the United States, and no work may be performed outside the continental United States. Background checks and E-Verify participation are mandatory. Personnel must commence performance within 30 days of authorization.

The contract term is three years from effective date, with the Division of Purchasing holding the right to renew for two additional one-year periods. Pricing shall be firm and fixed on an average hourly rate basis, calculated on actual hours worked with a maximum of 17,000 maintenance and support hours per year. On-site services, estimated at fewer than one percent of total work, incur no additional travel charges. The incumbent contractor is performing under contract CT212017001 with approximately 17 team members. Payment is made monthly in arrears within 30 calendar days of invoice receipt. Proposals must be submitted electronically through MissouriBUYS powered by MOVERS. Contractors must achieve "Approved" status in WebProcure/Proactis and "Spend Authorized" status in MOVERS to be considered for award. The contract involves federal funding and requires compliance with OMB Uniform Administrative Requirements, debarment and suspension certifications, Byrd Anti-Lobbying Amendment restrictions, and comprehensive nondiscrimination requirements under Title VI, Title VII, the Americans with Disabilities Act, and Section 504 of the Rehabilitation Act.