TNH078R-2026- Barracuda Support and Maintenance

The Town of North Hempstead, Department of Finance, Purchasing Division is requesting sealed bids for annual Barracuda support and maintenance services with bids due July 21, 2026 at 11:00 a.m. This is a renewal contract; the incumbent, Core BTS, was awarded an identical or substantially similar contract within the past five years.

The scope comprises three subscription items: Barracuda Backup Server 990 with one year of unlimited cloud storage, Barracuda Backup Server 990 with one year of Energize Updates subscription, and Barracuda Data Protection Cloud to Cloud Backup for 500 users with a one-year subscription. The existing serial number is BAR-BS-1401362. Bidders must be authorized Barracuda sellers and may not propose product substitutions. All pricing must be all-inclusive with no additional charges permitted beyond the per-item bid price. The Town is tax-exempt; sales and compensating use taxes should not be included in bids.

The contract period runs from August 26, 2026 through August 25, 2027, with the Town retaining the option to extend for up to 90 days at its sole discretion. Bids must be submitted on the provided form and include complete pricing for all three items. Bidders must submit required disclosure statements, non-collusion declarations, and copies of statements of financial conditions. The Town reserves the right to reject any and all bids and to waive informalities. Award will be made to the lowest responsive, responsible bidder meeting specifications. Sealed bids are to be delivered to 220 Plandome Road, Manhasset, New York 11030.