SWC 3027 Manufacturer Based Software Solutions - UPDATED

The State of Tennessee Department of General Services Central Procurement Office is soliciting bids for a 5-year statewide contract (SWC 3027) for Manufacturer Based Software Solutions, specifically focused on Oracle software and support services. The procurement is a comprehensive solicitation for software licenses, Premier Support Renewals, and standard services covering products including RDBMS, database, business intelligence, internet directory, middleware, integration, audit vault, identity management, application server, Hyperion, and development tools. Bidders must complete a non-disclosure agreement to access full specifications and submit detailed documentation including Department of Revenue registration, diversity business participation forms, and current digital catalogs for each proposed Oracle software product. The solicitation timeline includes a pre-response conference on November 19, 2024, with questions due by November 21, 2024, and final responses due on March 7, 2025 at 2:00 p.m. Evaluation criteria will involve comprehensive review of technical capabilities, pricing, and compliance with state requirements. The contract will have an initial 36-month term with two optional 12-month renewals, not to exceed 60 months total.

The contract is available to all Tennessee State Agencies, local government agencies, higher education institutions (including University of Tennessee and Tennessee Board of Regents systems), and certain qualified 501(c)(3) nonprofit organizations. While there is no specific required diversity participation goal, vendors must complete a Diversity Utilization Plan and disclose any debarments, suspensions, criminal convictions, or civil judgments from the past three years. The estimated total contract value is $74,500,000 over the full contract term, with a 1% administrative fee to be rebated back to the State of Tennessee based on quarterly usage. Bidders must maintain various insurance coverages, including workers' compensation, commercial general liability, technology professional liability, and cyber liability with limits up to $5 million per occurrence. The contract mandates SOC 2 Type 2 examinations and includes strict data protection requirements, including U.S.-based data storage and FIPS 140-2/140-3 encryption standards. Pricing must remain firm for 365 days, after which price adjustments may be requested with proper documentation.