Survey Software Solution

The Ohio Department of Transportation (ODOT) is seeking a comprehensive Survey Software Solution to enhance its public engagement and data collection capabilities. The procurement targets a sophisticated, feature-rich software platform with unlimited functionality across multiple engagement channels, including multi-lingual surveys, real-time data reporting, machine learning analysis, and social media integration. The solution must provide extensive features such as API integrations, comment moderation, data analytics, demographic analysis, and participant management, with a mandatory 2-year contract term. Vendors are required to deliver 4 hours per month of strategic engagement consulting and must complete a supplemental architectural compliance document. The procurement timeline indicates a posting date of September 18, 2025, with proposals due by October 1, 2025. Additionally, prospective vendors must adhere to rigorous data security and privacy terms, maintaining NIST 800-53 moderate level baseline security standards and conducting annual SOC 2 Type 2 audits.

The procurement appears open to all qualified vendors, with no specific set-aside designations explicitly mentioned in the documentation. Respondents must comply with extensive state requirements, including completing an Affirmation and Disclosure Form that details business and data location information, and affirming compliance with Executive Orders prohibiting offshore services. Vendors must demonstrate capability to integrate with the state's cloud environment, potentially utilizing platforms like Microsoft Azure, Amazon Web Services, or Google Cloud Platform. While no specific budget range is provided, the solution requires detailed, year-by-year pricing breakdowns with annual invoicing. Contractors must also meet strict data security protocols, including encrypting data at rest and in transit, performing background investigations on personnel with data access, and implementing multifactor authentication. The state reserves the right to terminate contracts if service or data location requirements are not met, emphasizing the importance of transparency and compliance with geographical and technological restrictions.