STC digital transaction management

The State of South Carolina's Division of Procurement Services, through the Information Technology Management Office (ITMO), is seeking qualified vendors to provide a Statewide Term Contract (STC) for Digital Transaction Management (DTM) solutions. This procurement aims to secure commercially available software platforms with comprehensive digital signature and transaction management capabilities, including technical support, training, implementation, and professional services. The proposed solution must meet 54 technical requirements, such as device and browser agnostic functionality, compliance with US ESIGN Act and eIDAS regulations, robust audit trail capabilities, mobile responsiveness, and API integrations with business applications. The evaluation will be based on three primary factors: features and functionalities (0-55 points), value (0-25 points), and Master Services Agreement favorability (0-20 points). Key dates include a pre-proposal conference held on November 5, 2020, a question submission deadline of November 5, 2020 at 3:00 PM, proposal submission deadline of November 30, 2020 at 11:00 AM, and award notification scheduled for January 5, 2021. The contract term will span an initial one-year period starting January 15, 2021, with four optional one-year renewal terms, potentially extending through January 14, 2026.

The procurement allows for up to two contract awards, with no more than one contract per underlying platform. Vendors must be registered South Carolina vendors and possess primary intellectual property rights for their proposed solution. Mandatory minimum qualifications include compliance with ISO 27001:2013 and SSAE 16 SOC 1 and 2 certifications, FedRAMP authorization, 99.5% system availability, and redundant geo-dispersed data centers within the continental United States. Contractors must carry cybersecurity and privacy insurance with limits of $5,000,000 per occurrence and $10,000,000 aggregate. The contract will be available to all South Carolina public procurement units, with mandatory use by state governmental bodies under most circumstances. Vendors must submit comprehensive pricing proposals including seat-based and transaction-based licensing options, implementation services, technical support, and professional services rates. An administrative services fee of one percent of total purchases must be remitted quarterly to Procurement Services. While specific budget ranges are not explicitly stated, the statewide nature of the contract suggests significant potential contract value across multiple state agencies and governmental units.