STC DIGITAL TRANSACTION MANAGEMENT

The State of South Carolina's Information Technology Management Office (ITMO) issued a Request for Proposal (RFP) for a Statewide Term Contract (STC) to establish a comprehensive Digital Transaction Management (DTM) solution for public procurement units. The procurement seeks a web-based platform capable of managing electronic signatures, document workflows, and digital transactions that is device and browser agnostic, supporting multiple signers (minimum 25 per transaction), unlimited recipients, and mobile functionality across iOS and Android devices. The solution must integrate with various cloud storage repositories and demonstrate compliance with security standards including ISO 27001:2011, SSAE 16 SOC 1 and 2 certifications, FedRAMP authorization, and ESIGN Act and eIDAS regulations. Proposals were due by September 22, 2020, at 11:00 AM through an online bidding portal, with a pre-proposal conference held on August 26, 2020, via web conference. The evaluation criteria included features and functionalities (0-55 points), value and pricing (0-25 points), and Master Services Agreement favorability (0-20 points), with the State planning to award up to two contracts to the highest-ranked responsive and responsible offerors.

The solicitation did not specify specific set-aside designations or restrictions for disadvantaged enterprises. The proposed contract term spans five years, from November 20, 2020, through November 19, 2025, with an initial one-year term and four optional one-year renewal periods. Contractors will be required to pay a one percent administrative services fee on total quarterly sales and must carry liability insurance with minimum limits of $1 million for general liability and $5 million for information security and privacy coverage. While no incumbent vendors were explicitly mentioned, the contract will operate as a mandatory statewide term contract for state governmental bodies and optional for local public procurement units throughout South Carolina. Pricing must be submitted with unit prices per signature, transaction, and user license, though specific budget ranges were not detailed in the documentation. Contractors must comply with South Carolina laws, ensure data is processed within the continental United States, and provide immediate notification of any data compromises, with potential contract damages capped at the greater of five million dollars or three times the Aggregate Contract Price.