Splunk Cloud Subscription Renewal

The Maryland Health Benefit Exchange (MHBE) is requesting bids on a 12-month Splunk Cloud subscription renewal under IFB BPM055151, with bids due March 10, 2026 at 11:00 AM EST via the eMaryland Marketplace Advantage (eMMA) platform.

Bidders must be authorized Splunk Cloud resellers and must submit a manufacturer's letter of authorization as proof of resale rights. The MHBE has set an MBE subcontracting goal of 0 percent.

The scope comprises two primary deliverables: a Splunk Cloud subscription with Federal Compliance impact-level controls, Encryption at Rest, and Standard Success Plan provisioned in FedRamp Moderate environment with 100 GB/day capacity and 9,000 GB storage; and a Splunk Cloud subscription with Federal Compliance controls and Dynamic Data Archive in 500 GB increments with 40 units. Both subscriptions deploy to GovCloud (US East). Standard support includes 24/7 support for critical production issues with 2-hour response times, business-hours support for lower-severity issues, and access to product updates, documentation, and online case management. The performance period runs April 22, 2026 through April 21, 2027, with an anticipated contract end date of April 30, 2027.

This is a Competitive Sealed Bid procurement with Firm Fixed Price award methodology; the contract goes to the responsible bidder submitting the lowest responsive bid. The contract contains federal funds from Medicaid (CFDA 93.778), and bidders must comply with all associated federal requirements. Invoices must be submitted within 30 days of service receipt with specified documentation. Electronic funds transfer is mandatory for payment unless exempted by the State Comptroller's Office. A virtual pre-bid conference is scheduled for February 18, 2026 at 12:30 PM EST (registration required). Questions are due before the bid deadline.