SolarWinds Annual Renewal for MDH/OET

The Maryland Department of Health, Office of Enterprise Technology is requesting proposals for annual renewal of SolarWinds software licenses and maintenance services under PORFP M00P7600354, with proposals due August 11, 2026 at 2:00 p.m. EDT (extended by one day per Addendum I issued August 10). This is a Small Business Reserve procurement restricted to current Master Contractors awarded under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract 060B2490021 — the defining eligibility gate.

The scope covers 12-month subscriptions for multiple SolarWinds products across the MDH enterprise network: Observability Self-Hosted Advanced for Enterprise (1 unit supporting up to 2,000 nodes), Kiwi Log Viewer (2 units), Network Topology Mapper (1 unit), DameWare Remote Support (1 unit), Engineer's Toolset (30 units), Security Event Manager SEM250 (3 units supporting up to 250 nodes), Kiwi Syslog Server NG (2 units), and Web Help Desk (195 units). Bidders must be authorized SolarWinds resellers and may submit a Letter of Authorization with their bid for award consideration.

Performance occurs at the Maryland Department of Health, 201 W. Preston Street, Baltimore, Maryland 21201. The contract term runs September 15, 2026 through September 14, 2027. Questions were due August 5, 2026 at 12:00 p.m. EDT to Kelsey Hendrix. Award will be made to the responsive and responsible Master Contractor offering the most advantageous proposal based on conformance to scope, price, and submission of Manufacturer's Suggested Retail Price documentation. Pricing must remain valid for at least 90 days beyond the proposal due date. Invoicing is directed to michael.karolkowski@maryland.gov and mdh.oetnminvoices@maryland.gov, with annual billing commencing within 30 days of contract start.