Software Licensing, Maintenance, and Support - Vocera
Open State & local contract opportunity Posted
- Solicitation number
- 37744
- State
- Minnesota
- Responses due
Opportunity facts
Opportunity details come from mnbuys.bonfirehub.com. Updated .
About this opportunity
Minnesota IT Services, partnering with the Minnesota Department of Direct Care and Treatment, intends to renew a single-source agreement with Government Marketing and Procurement, LLC for software maintenance, support, and licensing related to Vocera communication systems, with a deadline of October 22, 2026 at 2:00 p.m. CST for notification of any concerns regarding the single-source determination.
This is a sole-source procurement with no competitive bidding; MNIT and DCT have determined that Government Marketing and Procurement, LLC holds exclusive ownership rights and is solely responsible for providing required support, maintenance, updates, and patches, and that no third-party vendor can provide these products or services.
The scope covers Vocera Premier Support SIP Telephony (6 ports), Vocera Premier Support Enterprise License (600 users), and associated maintenance and support services. Vocera systems have been implemented across multiple DCT facilities, and user licenses and telephony support are required to enable badge and user logins and operate the communication platform.
The agreement term is up to 12 months. Place of performance spans multiple DCT facilities. The source does not disclose an estimated contract value or incumbent information beyond the sole-source vendor name.
Parties with concerns about the single-source justification must contact Calleigh Hoffenkamp at calleigh.hoffenkamp@state.mn.us by the October 22 deadline, including the posting reference number and title in the subject line. All documentation and submissions are conducted through the State of Minnesota Supplier Portal.
Opportunity text
This is a single source posting notification; there are no solicitation documents for download. Note this posting is not a Request for Bid (RFB) or Request for Proposal (RFP). Minnesota IT Services (MNIT), partnering with Minnesota Department of Direct Care and Treatment (DCT) intends to renew an agreement with Government Marketing and Procurement, LLC, for up to 12 months. The agreement will provide software maintenance and support, and license related to Vocera Premier Support, SIP Telephony, 6 ports and Vocera Premier Support, and Enterprise License -Voice, 600 Users. Vocera systems is a communication platform that has been implemented across multiple DCT facilities. To operate these systems effectively, user licenses and telephony support are required to enable badge and user logins. MN IT Services and Minnesota Department of Direct Care and Treatment (DCT) have deemed this purchase a single source, as Government Marketing and Procurement, LLC, retains exclusive ownership rights and is solely responsible for providing the required support, maintenance, updates, and patches. We believe none of these required products/services can be provided through a 3rd party vendor. If there are any concerns regarding this single source opportunity, please contact Calleigh Hoffenkamp via email at; calleigh.hoffenkamp@state.mn.us prior to October 22, 2026 by 2:00PM CST. Please include the posting reference number and title of the posting in the subject line. \[Partial description. For the full description, log into the [Supplier Portal](https://guest.supplier.systems.state.mn.us/psc/fmssupap/SUPPLIER/ERP/c/NUI_FRAMEWORK.PT_LANDINGPAGE.GBL).\] **Event ID/Reference Number:** **UNKNOWN** If an Event ID/Reference number appears, this Solicitation Event is being conducted in the SWIFT system. All project documentation and vendor submissions should be completed at the State of Minnesota Supplier portal. Log in to the [Supplier Portal](https://guest.supplier.systems.state.mn.us/psc/fmssupap/SUPPLIER/ERP/c/NUI_FRAMEWORK.PT_LANDINGPAGE.GBL?&) to view this event. You will need to search for Event ID/Reference Number in the portal. If the Event ID/Reference Number shows "Unknown", then the full description can be found for this event in the State of Minnesota list of solicitations (select the appropriate page): [Goods and Services Solicitation Postings](https://osp.admin.mn.gov/GS-auto) or [Professional and Technical Solicitation Postings](https://osp.admin.mn.gov/PT-auto). You may locate it using the Ref. # that appears above.
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