Social Media Monitoring & Management Platform

The University at Buffalo, a SUNY public entity, issued RFI #25AXB0165 on June 11, 2026, requesting market information on enterprise social media monitoring and management platforms, with responses due July 24, 2026 at 5:00 PM EDT. This is an information-gathering RFI that will not result in contract awards but may inform future formal solicitation development.

The scope encompasses comprehensive social media management solutions including content planning and publishing, engagement and community management, analytics and reporting, social listening, and paid advertising management across multiple social media platforms. Vendors must submit representative pricing information demonstrating annual enterprise licensing fees with user thresholds, licensing structure details, integration and onboarding costs, data storage fees, year-over-year cost projections, maintenance fees, implementation fees, training costs, customer support pricing, and predicted price escalations. Any information marked confidential, proprietary, or trade secret is subject to New York State Freedom of Information Law requirements.

Questions from vendors are due June 30, 2026 at 5:00 PM EST, with official responses posted by July 10, 2026. Any future formal solicitation resulting from this RFI will require vendors to register with the NYS VendRep System and accept New York State terms and conditions. The contact is Alexander Borichevskiy at aboriche@buffalo.edu, +1 716-645-4570. This RFI does not fall under State Finance Law 139-J and 139-K Procurement Lobbying Law and carries no restricted lobbying period.