SHA SiteImprove Software

The Maryland Department of Transportation (MDOT), specifically the Office of Technology Transfer and Support (OTTS), is conducting a small procurement solicitation for a Siteimprove software subscription renewal for Howard County. The procurement covers a comprehensive digital services package including Academy Plus Course access for 20 users, usability mapping (10 maps), SEO monitoring (5,000 pages), accessibility services (2,500 pages), PDF document checking (5,000 PDFs), quality assurance and policy review (5,000 pages), and an accessibility code checker (10,000 instances). The solicitation requires vendors to be registered to do business in Maryland and provide authorized reseller status, with bids to be submitted electronically through the eMaryland Marketplace Advantage (eMMA) e-Procurement system. Bid responses are due on April 28, 2025, at 2:00 PM local time, with electronic submissions required to be password-protected. The contract period is set from May 1, 2025, to September 30, 2025, representing a five-month engagement. Evaluation criteria will focus on price, responsiveness to specifications, and overall vendor qualifications, with the award going to the most favorable and responsive vendor.

The procurement is designated as a Small Business Reserve (SBR) procurement, which means only certified small businesses meeting Maryland's statutory requirements are eligible to bid. This set-aside restriction limits competition to specifically qualified small business entities within the state. The solicitation includes an Expert Success Plan and indicates that SHA will reimburse TSO for the procurement. While no specific budget range is explicitly stated in the documents, the comprehensive nature of the digital services suggests a potentially significant investment in digital accessibility and quality assurance tools. Invoicing will be managed through MDOT's Financial and Procurement Management Office (FPMO), with invoices to be submitted within 30 days of the contract start and annually thereafter. The procurement appears to be a direct renewal or continuation of existing digital service arrangements, though no specific incumbent vendor is named in the provided documentation. Vendors must provide a screenshot of the Manufacturer's Suggested Retail Price (MSRP) as part of their submission requirements.