Service Contract for Seal Analytical AQ400

Closed State & local contract opportunity

Solicitation number
SS NRM ALM 25-26.004
State
Florida
Responses due

Opportunity facts

Jurisdiction
NIGP codes
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Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

Escambia County is requesting proposals for a one-year service contract covering preventative maintenance and repair of a Seal Analytical AQ400 nutrient analyzer, with proposals due August 12, 2026. The contract runs October 1, 2026 through September 30, 2027.

The vendor must maintain access to OEM parts without order delays and field technicians capable of traveling to perform annual preventative maintenance and emergency repairs, both included in contract cost. Preventative maintenance includes replacement of consumables—light source, peristaltic pump tubing, and syringe. The vendor must provide dedicated technical support staffed during normal business hours by chemists or other qualified technicians able to troubleshoot methods, chemistry, and analyzer operation, available by phone and email. The vendor must supply proprietary software updates and software access, provide a loaner unit when the primary instrument requires extended downtime, and offer discounts on parts and consumables.

No estimated contract value, evaluation criteria, incumbent contractor, or procurement timeline detail beyond the August 12 proposal due date is present in the source material.

Opportunity text

  1. Escambia County is looking for a service contract for our Seal Analytical AQ400 nutrient analyzer to run from October 1, 2026 through September 30, 2027. It is a highly specialized instrument that requires a high level of technical experience to properly maintain, diagnose, and repair. The service contract will cover an annual preventative maintenance visit which includes changing all consumable parts such as the light source, peristaltic pump tubing, and the syringe. Vendor must be able to:
    1. Must have access to OEM parts (not on order).
    2. Must have technicians able to travel to perform routine preventive maintenance and an emergency repair visit which are included in the cost of the service contract.
    3. Must have dedicated technical support online and over the phone, and during normal working hours the phone must be permanently manned and email checked regularly by chemists (or other qualified support technicians) able to troubleshoot the methods, chemistry, and analyzer.
    4. Must be able to provide updates for the proprietary software and access to the software.
    5. Able to provide a loaner unit in case where the primary instrument is down for an extended period of time and unable to be repaired.
    6. Provides a discount on parts and consumables.

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