SERV27*373708 HVAC Controls Maint. AG

HVAC control system specs Instructions: Facility: Attorney General Building, 501 Washington Avenue, Montgomery, AL Service Period: October 1, 2026 - September 30, 2027 For site visit, please contact Bobby Smith at bobby.smith@rpm.alabama.gov or 334-301-1526.

• Service should be invoiced quarterly in arrears.
• Please enter the total yearly cost on line 1 of the proposal excel. This is why the qty is set to 1.
  • Example: $1,000.00/quarter, should have $4,000.00 listed as the cost on line 1 of the proposal.
• Please do not have a proposal amount on line 2. This line is for miscellaneous repairs not covered under the maintenance agreement specs below. Please enter $0.00 on this line on the proposal excel.

Maintenance Agreement Specifications:

• Our building automation system, driven by Trane Tracer™ controls, is proprietary equipment and is vital to the operation of the HVAC equipment that we depend on, to help us maintain temperature, humidity, and air quality within the strict parameters, that our facilities require. Occupant comfort, productivity, quality assurance and energy efficiency are just a few of the objectives that may be impacted by indoor environmental conditions in our facility.
• This Service Agreement must have a factory trained technician that is certified and backed by the factory for the Trane Tracer controls. The technician must have the ability to receive the latest service pack updates, which will be able to download and install existing software version proprietary to the Trane Tracer. This assures the software is always up to date with the current version that enhances usability and functionality.
• The technician must work with on-site operator to develop their skills and proficiencies to help ensure they fully understand how to effectively use the system.
• Vendor must provide Trane OEM training at the local Trane office.

Replacements Parts are not included in this service agreement except as noted for the humidity sensor elements. No parts purchased without a Purchase Order number. No work will be performed outside of the agreement scope without prior approval. All replacement parts will be OEM parts from the manufacture. Extended Service options for premium coverage for onsite repairs to the equipment. Emergency Coverage is to be Available 24 hours a day, 7 days a week, 365 days a year. The vendors office needs to be no more than 50 miles from our facilities and have a technician on site within 1 hour after the call is placed. An emergency contact information must be given to the State HVAC Technician. MANDATORY TECHNICIAN QUALIFICATION:

1. Must have a minimum of two technicians and 5 years' experience and equipped with the required training, troubleshooting, maintaining, repairs, and latest upgrades to hardware/software and security upgrades.
2. Must provide evidence upon request.
3. Successfully completed Trane Tracer OEM on install, commissioning training and must provide evidence upon request.

PLEASE READ ATTACHED SPECS FOR ALL REQUIREMENTS