SERV27*373362 HVAC Maintenance GP

Gordon Persons HVAC control system specs Instructions: Facility: Gordon Persons Building, 50 North Ripley Street, Montgomery, AL Service Period: October 1, 2026 - September 30, 2027 Maintenance should be sole source for the supplier that already services the facilities HVAC control system currently. Please attach a PDF to your proposal of your sole source letter. Supplier should invoice monthly. Please enter the total yearly cost on line 1 of the proposal excel. This is why the qty is set to 1. Example: $1,000.00/month, should have $12,000.00 listed as the cost on line 1 of the proposal. Please do not have a proposal amount on line 2. This line is for miscellaneous repairs not covered under the maintenance agreement specs below. Please enter $0.00 on this line on the proposal excel. Maintenance Agreement Specifications: Vendor agrees to provide an ongoing support program for the environmental system equipment located in Gordon Persons Building on a scheduled basis and perform routine services essential to ensure the control system is in proper and efficient operating condition. This agreement will include all labor, travel and living expenses to perform the computer scheduled support services described below. Normal service materials, such as lubricants, contact cleaners, and associated clean-up materials, are to be included in the Planned Maintenance Agreement. Vendor shall maintain building automation system hardware and software found on the below list(s) of equipment and software: COVERAGE: Unless noted by exception, maintenance intervals will be determined by equipment, application, location and vendors computer data bank of maintenance experience and manufacturer's specifications. Upon completion of each service call, service report details are to be provided to customer. Vendor shall review current data and applications to verify correct operation of connected HVAC equipment. HARDWARE SUPPORT: Vendor will perform scheduled maintenance services on the equipment as detailed on the "list of covered equipment". Vendor will repair or replace serviceable components and parts found on the Covered Equipment and Software which have been found to be defective or failed. Replaced components will be new or reconditioned components of compatible design as required to maintain customer's system. SOFTWARE SUPPORT: Vendor will maintain the present system within the function limitation of presently installed hardware and/or software included in the Covered Equipment and Software. This may include providing software patches, revision and/or bug fixes to standard vendor software which may be periodically created by vendor to maintain present system operations. Performance Review - vendor shall provide a review of the services provided within this agreement which shall be performed on an annual basis if requested by customer. Vendor and customer will discuss work performed since the last review, answer questions pertaining to service delivery, and identify opportunities to further improve performance of the Equipment. Vendor Service Portal - Vendor shall provide customer access to an Internet-based application that will allow the customer to securely submit non-emergency service requests online; view status of all service calls, whether scheduled, open, or closed; view appointments and task detail of work performed on contracted service calls; and view contract and equipment coverage details (12-month history and includes only service performed per the vendor agreement). EMERGENCY SERVICE: In event of an emergency, vender personnel will assess the situation by phone and/or remote diagnostics to determine the required course of action with customer. If the need for a site visit is determined, vendor personnel will arrive at customer's site within 4 hours.