Risk, Safety & Incident Management System

The City of Raleigh is seeking proposals for a comprehensive Risk, Safety & Incident Management System through a Request for Proposals (RFP) issued for Wake County, North Carolina. The procurement aims to acquire a cloud-based, enterprise-level software solution designed to improve incident tracking, monitoring, reporting, and regulatory compliance across municipal departments. The system must support virtual incident reporting across multiple devices, provide OSHA audit preparedness capabilities, and enable tracking of critical metrics including incident costs, days away or restricted, and trend analysis. Key system requirements include a centralized platform with role-based permissions, customizable forms for various incident types, automated alerts, workflow routing, safety and compliance tracking, risk assessment tools, and comprehensive reporting functionalities. The evaluation process will be conducted in two stages, with initial scoring based on project understanding, team experience, corporate background, and proposed cost, potentially followed by interviews or demonstrations. An optional pre-proposal conference call is scheduled for May 14, 2025, at 1:00 PM EST, with proposals due by June 6, 2025, at 2:00 PM EST.

While specific set-aside designations are not explicitly detailed in the available documentation, the RFP indicates a robust procurement process open to technology vendors specializing in risk and safety management systems. The proposed solution must be capable of integrating with existing municipal infrastructure and supporting multiple departmental needs. No incumbent vendor information is provided in the current documentation, suggesting this may be a new implementation or a complete system replacement. The RFP does not specify a precise budget range, but implies a comprehensive enterprise-level solution that will require significant investment in a sophisticated, multi-functional risk management platform. Potential respondents should be prepared to demonstrate extensive experience in developing cloud-based safety management systems with strong compliance tracking, reporting capabilities, and the flexibility to meet diverse municipal operational requirements across different departments and risk management scenarios.