RFQ 130-WTCC2431403232-26LW Ice Machine Maintenance

Wake Technical Community College is requesting quotes for preventative maintenance, cleaning, inspection, sanitization, and minor repair services for approximately 39 ice machines across seven Wake County campuses under RFQ 130-WTCC2431403232-26LW, with quotes due October 22, 2026 at 2:00 p.m. ET and award scheduled the same date.

Vendors must be North Carolina registered entities in good standing, demonstrate financial stability through certification, provide three customer references for similar services, and comply with E-Verify requirements and state non-discrimination certifications. Services are required twice yearly (April and October) in accordance with manufacturer specifications. The scope includes all labor, materials, tools, equipment, supplies, and filters; comprehensive preventative maintenance per manufacturer guidelines; scheduling coordination at least three days in advance; detailed written service reports after each visit; emergency service response within three days; and facility manager coordination. Vendors must maintain professional uniforms marked with company name and comply with OSHA guidelines. Additional work outside the preventative maintenance contract scope requires prior written authorization and separate itemized quotes.

The contract term is one year from the effective date, with the option for WTCC to extend for up to two additional one-year renewal terms at its sole discretion, for a maximum total contract term of three years. Quote pricing must represent the total cost for complete performance and include all labor, materials, filters, handling, transportation, and administrative fees. Vendors must submit quotes through the North Carolina eProcurement Ariba Sourcing Tool and complete the pricing form (ATTACHMENT A) for each ice machine across all three contract years.

Award will be made to the responsive bid offering the lowest price meeting specifications, based on evaluation of pricing, financial stability, references, and qualifications. WTCC reserves the right to make separate awards to different vendors for individual line items, waive minor informalities, or reject all bids if deemed in its best interest.