The Town of Farragut, Tennessee, located in Knox County, is seeking a comprehensive Enterprise Resource Planning (ERP) Software System and Implementation Services through RFP#2025-07. The procurement is for a cloud-based, fully integrated ERP system that will serve multiple municipal departments, with required modules including Finance, General Ledger, Budget, Reporting, Accounts Payable, Vendor Management, Cash Receipting, Procurement, Contract Management, Human Resources, Learning Management, Payroll, Time & Attendance, Employee Self-Service, Project/Grant Management, Work Order System, Asset/Inventory Management, and Business Licensing. The evaluation will follow a multi-stage process with a maximum of 160 cumulative points, involving compliance review, written proposal evaluation, and software demonstrations. Key procurement dates include a non-mandatory pre-bid meeting on October 16, 2024, proposer questions deadline of December 12, 2024, proposal due date of December 19, 2024, virtual demonstrations from December 5-11, 2024, and anticipated contract award and Board approval by February 6, 2025. Proposers must provide detailed implementation plans, maintenance and support descriptions, and comply with regulations including PCI-DSS, HIPAA/HITECH, and GDPR. The solicitation does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. The Town currently uses Tyler ERP Pro 10 for finance, HR, and public works, Tyler ERP Pro 9 for business licenses, RecDesk for parks and recreation, and MGO for community development, indicating potential integration requirements for the new system. The Town has 71 full-time and 28 part-time employees, with an anticipated growth to 120-130 total employees, and requires a solution that can accommodate approximately 30 retirees. While no specific budget was disclosed, the Town indicates sufficient resources to fund the project and seeks a vendor that can provide best practice guidance during implementation. The procurement process has shortlisted three vendors: GovSense, LLC from Alpharetta, GA; Univerus from Vancouver, WA; and Edmunds GovTech from Northfield, NJ. As of April 16, 2025, GovSense, LLC has been identified as the intended awardee for the comprehensive ERP system implementation.
Name | Description | Size | Type (Click to sort descending) | Posted (Click to sort descending) |
|---|---|---|---|---|
FY25_ERP.pdf | 3MB | 9/27/24 | ||
RFP_2025-07_ERP_Shortlist_Notice.pdf | 121KB | 1/27/25 | ||
ERP_Pricing_Sheet.xlsx | 49KB | Spreadsheet | 9/27/24 | |
Town_of_Farragut_ERP_Addenda_2.pdf | 212KB | 10/24/24 | ||
RFP_ERP_2025-07_Bid_Tabulation.pdf | 65KB | 12/30/24 |