RFP-KCIT Workforce Management Solution

King County Information Technology is requesting proposals for a comprehensive Workforce Management Solution serving the King County Sheriff's Office and King County Department of Natural Resources and Parks Solid Waste Division, with proposals due October 13, 2026, and a pre-proposal conference held September 23, 2026. Addendum 1 revised the due date to October 13 and issued Revised Attachment F—Technical and Functional Requirements.

The solution must be cloud-based, Software as a Service, managing employee scheduling, timekeeping, overtime validation, shift bidding, minimum staffing enforcement, and payroll-ready time data generation. It must integrate with King County's PeopleSoft HCM and Payroll systems and support integrations with Mark 43, PowerDMS, and Evidence.com. The system must accommodate a minimum of 1,750 users (1,200 KCSO and 550 DNRP-SWD) and support migration of up to seven years of historical scheduling data, with a minimum requirement of thirteen months. Data must remain onshore within the contiguous United States and be governed by U.S. law. The provider must deliver 24/7 support with 99.9% uptime and assume all implementation costs, including data migration, configuration, customization, testing, training, and go-live support, with a 120-day hyper-care period for each deployment phase.

The contract term is six years with an optional six-year renewal. Evaluation is weighted at 120 total points: technical requirements (18 points), functional requirements (32 points), management qualifications (13 points), pricing (9 points), contract terms and conditions compliance (18 points), Small County Suppliers participation (10 points), and optional interviews and demonstrations (20 points). Pricing will be scored as a percentage of the lowest proposed price.

Proposers must comply with King County Code 2.93.120 regarding historic compliance with environmental, worker safety, and labor and human trafficking laws for contracts valued at $100,000 or more. The solution is designed with flexibility to scale countywide to other interested agencies in future phases.