RFP Custodial Services for Fire Department

The City of Phoenix Finance Central Procurement is soliciting proposals for custodial services at 24 Phoenix Fire Department facilities under an RFP with responses due November 5, 2026 at 2:00 p.m. The City anticipates awarding a single contract, though it reserves the right to award to multiple contractors or by individual line items.

The scope covers daily, weekly, and monthly cleaning across administrative offices, training academies, operational complexes, and community rooms. The contractor must provide all staffing, supervision, training, equipment, and supplies; maintain a Staffing and Operations Plan; respond to emergency calls within two hours; and submit to performance inspections using the Custodial Service Performance Report. Specific equipment requirements include HEPA-certified vacuums, commercial floor machines, and extraction equipment. The contractor must use environmentally preferred cleaning products and be registered with the Arizona Corporation Commission with all required licenses.

The contract term commences August 1, 2027, for two years with three one-year renewal options exercisable at the City's sole discretion, for a potential total of five years. A performance surety bond of $1 million is required immediately after notice of award. All proposals must remain firm and fixed for 180 calendar days from the solicitation opening date.

Evaluation criteria weight quality of service delivery at 60%, management and staffing at 20%, compliance of services at 10%, and environmental management at 10%. Offerors must have been in operation for a minimum of five years and possess demonstrated experience providing custodial services. Written inquiries are due October 22, 2026. A non-mandatory pre-offer conference is scheduled October 8, 2026 via Webex, and site visits are scheduled October 15, 2026 at Fire Administration & Alarm Headquarters, Training Academy & Alarm Headquarters II, and Resource Support Services Building.