RFP 24-09 | mass communication

The Los Angeles Community College District (LACCD) issued Request for Proposal (RFP) 24-09 for a mass communication service platform designed to enhance stakeholder communication across its nine colleges. The procurement seeks a comprehensive messaging system capable of facilitating communication through voice, text/SMS, and email channels, with the ability to conduct goal-driven outbound campaigns. Key platform requirements include real-time reporting, multi-channel communication options, contact grouping capabilities, and de-duplication of contact lists. The system must integrate with the district's existing PeopleSoft Campus Solutions student information system and support multi-language communications. Anticipated implementation is scheduled for Spring 2025, with an estimated 100 total users across district campuses and administrative offices. Critical procurement dates include a questions submission deadline of December 13, 2024, at 2:00 p.m. Pacific Time, and a proposal submission deadline of January 17, 2025, at 2:00 p.m. Pacific Time. The Public Relations office will serve as the primary user group, with the platform expected to handle several million contact entries annually.

While specific set-aside designations were not explicitly detailed in the available documentation, the procurement appears open to technology vendors specializing in communication platforms. The district currently lacks advanced communication technologies, including AI platforms, workforce management tools, and comprehensive reporting systems, suggesting significant potential for technological innovation. No incumbent vendor was identified in the provided documents. The system requirements indicate a preference for a scalable solution that can manage complex communication needs across multiple campus environments. Although no specific budget range was provided, the comprehensive nature of the requested platform and the district's multi-campus scope suggest a potentially substantial contract value. Notably, the RFP was ultimately canceled on February 27, 2025, via a unilateral decision by the district under Section 4.4.18, which reserves the right to terminate the solicitation without further obligation, leaving open the possibility of future proposal opportunities.