RFP 009-2026 - provider credentialing software

Nassau Health Care Corporation (NHCC), also known as the NuHealth System, is requesting proposals for a comprehensive, cloud-based credentialing, privileging, and provider enrollment software solution under RFP 009-2026, with proposals due July 31, 2026 at 3:00 p.m. The RFP carries mandatory MWBE participation goal of 20% and SDVOB goal of 6%.

The software must deliver web-based applications, primary source verification, privilege library, peer review capabilities, performance tracking, provider hub portal, managed-care and enrollment functionality, CAQH integration, online payer enrollment, custom workflows, document management, centralized directory, and system integration via HL7 FHIR R4 API or equivalent. The vendor must maintain SOC 2 Type II certification at minimum, with HITRUST CSF certification preferred. All data processing must occur within the United States. Comprehensive implementation support includes training and unlimited toll-free support.

The contract term is five years. NHCC operates Nassau University Medical Center, A. Holly Patterson Extended Care Facility, Nassau County Correctional Center, and Community Health Practices in partnership with Long Island FQHC, Inc. The incumbent is HealthStream, Inc.

Evaluation criteria weigh cost effectiveness and financial value at 50% and vendor expertise and quality of proposed solution at 50%. The vendor must obtain commercial general liability insurance with minimum limits of $1 million per occurrence and $3 million aggregate, professional liability insurance at the same limits, workers' compensation insurance, and cyber liability insurance with $3 million aggregate minimum coverage.

Questions are due July 22, 2026. NHCC reserves the right to reject any or all proposals, cancel the RFP, and negotiate with selected proposers. The contract incorporates standard clauses including indemnification, records access and retention, and termination for any reason with 30 days' written notice. Proposers must comply with New York State Procurement Requirements under State Finance Law sections 139-j and 139-k.