Retail Pharmacy Services

The State of Missouri, Office of Administration, Division of Purchasing is requesting proposals for retail pharmacy services on behalf of the Department of Mental Health, Division of Behavioral Health (RFP STATE 0000000494SL), with proposals due July 31, 2026 at 2:00 PM Central Time.

The contractor must maintain a fully operational retail pharmacy in Missouri within a 30-mile radius of either Kansas City or St. Louis facility addresses and must be registered with the Missouri Board of Pharmacy, hold DEA Schedule II–V licensure, and employ licensed pharmacists with leadership experience and certified pharmacy technicians with prescription-filling experience. At least one year of retail pharmacy services experience is required.

The scope encompasses legend medications (brand and generic listed or unlisted in the Missouri Department of Social Services MO HealthNet Drug Formulary), non-legend medications, and prescribed items for the Department of Mental Health's Forensic Mobile Team, which serves consumers on inpatient waitlists, high-risk individuals, and recently discharged patients across Missouri's Western, Southwestern, Southcentral, Eastern, Northeast, and Southeast regions. The contractor must begin providing services within 24 hours of authorization and must dispense medications within one hour of prescription receipt. Services include two free overnight deliveries per month and routine deliveries directly to jails or consumer residences as requested; additional overnight deliveries are compensated at a firm fixed price. The contractor is responsible for invoicing third-party payers (Medicaid, Medicare, commercial insurance) and must credit the agency for unopened, unused returned medications.

Pricing is firm and fixed as detailed on Exhibit C, structured by medication type. The contract period is one year from authorization to proceed, with the Division of Purchasing retaining renewal rights for four additional one-year periods. The incumbent contractor is listed under contract number CS211658001 (Bid number RFPS30034902101658). The contractor must maintain Business Associate Agreement compliance for HIPAA and possess professional liability insurance.