Retail Pharmacy Management System

SUNY Upstate Medical University is seeking a comprehensive Retail Pharmacy Management System through a state and local contract opportunity in Onondaga County. The procurement requires a vendor to provide a fully integrated pharmacy management solution covering five locations, including a Central Fill location with potential expansion to five additional sites. The system must encompass extensive requirements including hardware (workstations, printers, scanners, POS registers), software capabilities (vial robotics, IVR systems, mobile POS, language translation), and sophisticated service components like 24/7 support, third-party switch services, and Medicare/insurance reconciliation. Minimum vendor qualifications include being eligible to do business with New York State, having five years of business history, and providing two referenceable implementations, with one reference from a hospital using Epic EMR. The procurement requires comprehensive technological capabilities, including integration with existing systems like Epic EMR, ScripTalk labels, and various pharmacy robots, with strict regulatory compliance requirements covering HIPAA, PCI DSS, NIST frameworks, and cybersecurity standards. Proposals must be submitted via email to specific contacts by March 12, 2025, at 10:00 AM, with a submission limited to six pages detailing the vendor's qualifications.

The contract opportunity does not include any specific set-aside designations for minority, women-owned, service-disabled veteran-owned, or disadvantaged businesses, with all sub-contracting goals set at 0%. The contract term is five years with a potential five-year renewal option, covering all New York State counties and primarily focused on SUNY Upstate Medical University locations in Syracuse. The procurement indicates ScriptPro USA Inc. as a business entity awarded a similar contract within the past five years, suggesting potential incumbent or competitive context. While no specific budget range is explicitly stated, the comprehensive technological requirements, multi-location implementation, and advanced system integration suggest a substantial procurement value. The opportunity is subject to New York State Finance Law 139 j&k (Lobbying Law), with strict communication restrictions and potential consequences ranging from contract non-award to debarment for non-compliance.