Restroom Sanitation Services

The City of Richmond, Virginia Department of Procurement Services is soliciting bids for comprehensive restroom sanitation services across multiple city-owned buildings, with bids due September 24, 2026 at 2:00 p.m. through the city's e-Procurement Portal. No set-aside or preference program applies; the city has established a 0% minority business enterprise and emerging small business participation goal.

The scope encompasses supply, installation, and maintenance of feminine hygiene product disposal containers (232 pedal-operated units and 243 touch-free units), diaper disposal bins (7 units), air purification units (133 units), urinal screens (562 units for installation or replacement), air odor control units (133 units), and sharps containers (10 units). The contractor must respond to service requests within 48 business hours, provide regular servicing with liner replacement and waste removal in compliance with local, state, and federal regulations, deliver electronic notification of completed services, and maintain service logs for each unit.

The contract term is one year with the city retaining the right to extend for up to 12 months and renew for up to two additional two-year terms with 60 days' written notice. The city reserves the right to add, remove, or modify locations and service frequencies at its sole discretion. Bidders must submit all prices as F.O.B. destination with specific unit costs and annual service costs for each line item; bids containing outlier or placeholder values will be deemed non-responsive. Award will be made to the lowest responsive and responsible bidder.

The contractor must maintain commercial general liability insurance with combined limits of not less than $1,000,000 per occurrence, automobile liability insurance at $1,000,000 per occurrence, statutory workers' compensation and employers' liability insurance, and professional liability or errors and omissions insurance with limits of not less than $1,000,000 per claim. All personnel must pass background checks, wear city-issued ID badges, and comply with removal for harassment, assault, or reasonable suspicion of drug or alcohol use. Bidders must provide references from at least two commercial customers within the past five years and product specification sheets. Payment terms are Net 45 unless the bidder proposes more favorable terms. Price adjustments are permitted once annually based on the Consumer Price Index for All Urban Consumers with 30 days' advance notice.