Req. 9/23/2026 FAST Maintenance

The State of Alabama Office of the Chief Procurement Officer is soliciting supplemental maintenance and support services for the Alabama Vehicle Information Network (ALVIN) titling system under a Quick Quote vehicle, with responses due September 29, 2026 and contract performance running October 1, 2026 through September 30, 2027.

The scope includes four service categories: software maintenance (product documentation access, hotfixes, core defect repair, service packs, and version upgrades); support services for incremental workload during evenings and weekends; hosting; application monitoring; and Graphics Processing Unit installation. The estimated effort is 33,580 hours, equivalent to approximately 18 full-time or part-time staff positions. Work supports backlog reduction, staff hiring and training, and normal day-to-day agency operations for the new ALVIN system.

The not-to-exceed contract value is $25,000 for the initial one-year term. The contract may be renewed annually by written agreement for a maximum cumulative cost of $25,000 or a total five-year period from the effective date. Suppliers must be registered in Alabama Buys and submit responses electronically through that platform. Mandatory compliance requirements include E-Verify enrollment verification, sales tax exemption documentation, debarment and suspension certification, and compliance with Alabama's Taxpayer and Citizen Protection Act regarding immigration law and unauthorized workers. The State of Alabama reserves the right to conduct cost realism and price reasonableness analysis on all bids and to cancel contracts for convenience with as much notice as practicable. Pricing requests for cost increases during contract performance may be considered if material or labor costs significantly increase, provided justification is documented and increases do not exceed 5 percent of annual contract cost or applicable industry-specific price indices.