Regional Transit Mobile Ticketing

A coalition of North Carolina regional transit agencies is requesting proposals for an account-based mobile ticketing and fare payment system supporting fixed-route and Bus Rapid Transit services, with proposals due September 11, 2026.

The scope encompasses mobile ticketing, open-loop payment processing, fare validation equipment, optional Ticket Vending Machines, system management and reporting tools, and integration with existing transit technologies operated by the participating agencies. The system must support regional interoperability across multiple transit operators, accommodate future service expansion, and deliver seamless, secure, and accessible fare payment for all rider segments. The solution should incorporate both mobile and traditional payment methods with real-time validation and reporting capabilities, and maintain compatibility with current transit management infrastructure without requiring significant redesign of core systems.

No estimated contract value, contract term, incumbent contractor, evaluation criteria, or additional procurement timeline details appear in the source materials. A full project description document is attached.