Quick Quote- Gruber-Telephone-DDS Mobile

The State of Alabama Office of the Chief Procurement Officer is soliciting Quick Quote responses for one year of Gold Level telephone support and parts service at the Department of Human Services (DDS) Mobile location, with responses due October 6, 2026 and service effective November 15, 2026 through November 14, 2027.

The scope includes 24-hour service hotline access for emergencies, unlimited continuous service response throughout the contract term, provision of free parts and shipping, and all travel and labor costs funded by the contractor. Batteries are excluded from the service offering. Suppliers must register in Alabama Buys and submit responses electronically through that platform.

The contract value is capped at $25,000 total across the original one-year term and any subsequent annual renewals, with a maximum contract duration of five years from the effective date. Pricing is subject to cost realism and price reasonableness analysis at the sole discretion of the Chief Procurement Officer. Price escalation requests may be considered if material, labor, or other contract components significantly increase through no fault of the supplier, provided the requestor submits justification and supporting documentation and any approved increase does not exceed 5 percent of annual contract cost.

Suppliers must be registered and compliant with Alabama state and local sales tax requirements, maintain E-Verify enrollment if employing Alabama workers, and comply with the Beason-Hammon Alabama Taxpayer and Citizen Protection Act. The contract may be renewed annually by written agreement of both parties. The State of Alabama is exempt from sales tax, reserves the right to cancel for convenience with as much notice as practicable, and the contract is governed by Alabama law with venue in Montgomery, subject to the State's sovereign immunity protections.