PUC25SMED013 - Snap Schedule 365 Renewal

The Public Utilities Commission of Ohio (PUCO) has issued a Request for Quote (RFQ) for the annual renewal of Snap Schedule 365 software subscriptions, specifically targeting call center supervisors and staff. The procurement seeks to acquire 6 Snap Schedule 365 Full Use Annual Subscriptions and 6 Employee Remote Access subscriptions, with a defined subscription term from June 11, 2025, to June 10, 2026. Vendors are required to submit quotes through the OhioBuys platform before 2:00 PM on Wednesday, May 28, 2025, using the procurement reference number SRC0000031299 - PUC25SMED013. Interested vendors must carefully identify each quoted item as either "Open Market" or provide the corresponding state contract number in their response. Potential respondents are instructed to contact Susan Monzon, the Snap Schedule Client Relations Specialist, to obtain direct pricing information, as the current quote shows $0.00 for both line items. The procurement appears to prioritize quotes that align with existing State of Ohio contract terms and pricing.

The solicitation is designated as an MBE (Minority Business Enterprise) Set Aside, which suggests potential preferential treatment or restrictions for minority-owned businesses. While specific award values are not explicitly stated, vendors are expected to work within existing state contract frameworks. The RFQ indicates an integration requirement with current PUCO call center infrastructure and technology, specifically the Snap Schedule 365 software platform. Potential respondents should be prepared to demonstrate compatibility with existing systems and provide seamless subscription renewal services. The MBE designation implies that the state is actively seeking to support diverse business participation in government procurement. Vendors must carefully review the documentation and ensure compliance with all specified requirements, including the unique submission process through OhioBuys and the specific contact protocols for pricing information.