Printing Services

Travis County Healthcare District, doing business as Central Health, is issuing a Request for Proposals (RFP 2610-002) for comprehensive printing services to support its internal and external communication needs. The procurement seeks a vendor to provide offset and digital printing services, including brochures, flyers, postcards, posters, annual reports, letterhead, business cards, promotional materials, and branded apparel. Additional required services encompass finishing and bindery services, mailing and fulfillment, direct mail preparation, online storefront management, ID card printing, document processing, and data security with PHI protection. Proposers must demonstrate a minimum of 5-7 years of experience in commercial printing and the capacity to manage complex, high-volume projects. The pre-proposal conference is scheduled for October 29, 2025, at 10:00 AM via Microsoft Teams, with questions due by November 5, 2025, at 5:00 PM and responses provided by November 12, 2025, at 5:00 PM. Proposals are due November 21, 2025, at 2:00 PM Central Time. Evaluation criteria include Demonstrated Project Experience (20%), Understanding of Scope and Approach (20%), Quality Assurance Processes (15%), Customer Service & Responsiveness (15%), and Pricing (30%), with a potential 20-point bonus for interviews/demonstrations.

The RFP includes a requirement for compliance with the Historically Underutilized Business (HUB) Program, mandating good faith efforts to include certified HUB subcontractors. The contract will be awarded for an initial one-year period with up to three optional one-year renewal periods based on vendor performance and mutual agreement. Proposers must submit detailed pricing sheets including unit costs, volume discounts, nonprofit pricing, and expedited mailing rates. The procurement requires submission of various forms, including an Acknowledgement of Receipt Form, HUB declaration, Conflict of Interest Questionnaire, and insurance documentation. While no specific budget range is explicitly stated, the pricing exhibit indicates estimated annual volumes for various print materials, including 50,000 flyers, 25,000 tri-fold brochures, 10,000 postcards, 15,000 posters, 5,000 business cards, 3,000 reams of letterhead, and 10,000 boxes of envelopes. Central Health retains the right to reject any proposal, request Best and Final Offers, and negotiate additional contract terms, with a single award contemplated for this comprehensive printing services contract.