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Paratransit & Demand Response Regional Scheduling Software

Solicitation # 264205
Posted 6/13/25, 12:00 AM
No Updates
Due 7/23/25, 3:00 PM
State
Michigan
Source
No public source available
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The Suburban Mobility Authority for Regional Transportation (SMART) is seeking a comprehensive Paratransit and Demand Response Regional Scheduling Software solution for Wayne, Macomb, and Oakland Counties in Michigan. The procurement aims to replace the existing transit management system with a sophisticated software platform that supports fixed-route, paratransit, microtransit, and demand-response transportation services across approximately 2,100 square miles. Key deliverables include a unified passenger database, advanced scheduling algorithms, mobile data terminal integration, real-time vehicle tracking, customer communication interfaces, and robust reporting capabilities. The software must support ADA-complementary paratransit services, provide GIS and mapping functionalities, and enable seamless coordination across multiple transit agencies. The Request for Proposals (RFP) 26-4205 was posted on June 13, 2025, with proposals due by 3:00 PM Eastern Time on July 23, 2025. Evaluation criteria will likely include technical compliance, system capabilities, implementation approach, and the vendor's ability to meet the detailed specifications outlined in the Compliance Matrix and Specifications document.

The procurement has a zero percent Disadvantaged Business Enterprise (DBE) goal, indicating no specific set-aside requirements for minority or disadvantaged businesses. The contract will be for three years with options for two additional one-year extensions. The project involves procuring 120 on-board data communication hardware units with 12 spare units, including mobile data terminals, tablet mount hardware, and wireless communication components. Optional future capabilities include third-party mapping integration, microtransit platform integration, Customer Relationship Management (CRM) system integration, electronic fare payment systems, and on-board camera integration. While specific budget details are not explicitly stated, the comprehensive nature of the project suggests a significant investment in technology infrastructure. The system includes provisions for a five-year warranty with potential extensions for years 6-8, indicating a long-term commitment to the selected solution. The successful vendor will need to provide a scalable, interoperable software platform that can potentially serve multiple regional transit providers and improve overall transportation service efficiency.

Generated 6/18/25, 1:26 PM