Overwatch biometric monitoring system

The New Mexico Department of Detention is procuring continuation support and maintenance services for the OverWatch Biometric Monitoring System under a sole-source procurement intent, with proposals due August 7, 2026. The awardee must be 4Sight Labs Inc., the system's exclusive manufacturer and designer, as the justification document establishes that no other vendor can provide equivalent support for this proprietary hardware and software platform.

The OverWatch system is a biometric monitoring platform designed for correctional facilities that continuously monitors detainees' and inmates' heart rate, blood oxygen saturation, and skin temperature. The hardware features a polycarbonate sensor body with looped-through design for wrist and ankle wear using hypoallergenic reusable and disposable bands, and employs proprietary long-range wireless sensors with cloud analytics to send real-time alerts to designated personnel when readings indicate potential wellness concerns. The system is protected by provisional patents and proprietary software that secure its competitive position.

The Department originally purchased OverWatch through state pricing agreement 00-00000-20-00093 via distributor Apic Solutions under PO# P2303719. The prior year's purchase was processed under PO26-00000838. The sole-source justification rests on OverWatch's unique technological capabilities and the absence of any modular wireless mobile platform capable of providing real-time health monitoring at comparable scale with minimal hardware installation requirements. No other vendor designation or evaluation criteria are presented in the available documentation.