On-Call Cleaning & Restoration Services

The Washington Suburban Sanitary Commission (WSSC), Maryland is soliciting sealed responses for on-call cleaning and restoration services on a multi-award, requirements basis with responses due July 24, 2026 at 2:00 p.m. via WSSC's eProcurement Portal. No guaranteed minimum purchase amounts apply; work will be assigned on a rotational basis to awarded contractors.

Services include emergency response (24/7/365 availability) for professional cleaning, disinfection, drying, and limited structural repair at residential and commercial properties in Montgomery and Prince George's Counties damaged by water main breaks, sewer backups, or other WSSC-caused water intrusions. The scope encompasses hazard assessment, water extraction, disinfection with EPA-approved biocides, controlled demolition and disposal, drying and dehumidification, mold and contaminant handling, structural repairs, and post-remediation verification. Contractors must acknowledge response within 30 minutes and arrive within 2 hours.

Minimum qualifications are five consecutive years of professional cleaning and restoration experience for Category 3 water and sewage intrusions, a current Maryland Home Improvement Commission license, a dedicated Project Coordinator or Supervisor with three years' experience and IICRC certifications (Water Damage Restoration Technician and Applied Structural Drying), and bilingual staffing capability (English and Spanish). Insurance requirements include workers' compensation, commercial general liability with $1,000,000 per occurrence limits, business auto liability, umbrella liability, and pollution liability.

The contract term is three years with an option for an additional two-year extension at WSSC's sole discretion. Pricing proposals must include fully burdened labor rates and unit costs remaining firm for the contract duration, with all costs for labor, supervision, overhead, profit, travel, small tools, consumables, equipment delivery, setup, and operating costs included. Evaluation criteria weight technical approach and scope understanding (25%), firm experience and past performance (20%), key personnel and staffing (15%), project management and quality control (15%), capacity and resources (10%), and price (15%). Questions are due June 29, 2026 at 2:00 p.m.