Ohio Division of Unclaimed Funds - Voluntary Compliance Program

Ohio Division of Unclaimed Funds is requesting proposals for end-to-end Voluntary Compliance Program case handling, with proposals due September 25, 2026.

The scope encompasses holder selection, outreach and follow-up via phone and email, response to holder inquiries, reporting assistance, preparation of Voluntary Compliance Agreements (VCA) or Voluntary Disclosure Agreements (VDA), and recommendations for field examinations. Contractors must demonstrate relevant experience in compliance programs, customer service operations, and administrative case handling, with documented ability to meet specified response timelines, communication protocols, and documentation standards.

The RFP establishes contractor qualification requirements, service-delivery standards, and performance metrics to be met throughout the compliance process. No estimated contract value, contract term, or incumbent contractor is identified in the source material. No set-aside, preference program, or local-vendor requirement is stated. Evaluation criteria weighting is not disclosed.