ObservSMART Project Management

The State of Hawaii Department of Health, Adult Mental Health Division at Hawaii State Hospital is requesting quotes for ObservSMART Project Management services under RFQ HTH430-FY27-01, with offers due August 31, 2026 at 2:00 p.m. HST. The contractor must demonstrate a minimum of two years of experience managing ObservSMART in a healthcare environment with documented knowledge of the system's hardware, software, integration capabilities, and reporting functions.

The scope encompasses comprehensive project implementation management including onboarding completion, clinical and technical leadership team organization, weekly meeting participation, hardware procurement coordination, system integration task management, staff training facilitation, and on-site troubleshooting support. The contractor will report to Hawaii State Hospital in Kaneohe and submit monthly invoices for services rendered.

The performance period runs from October 1, 2026 through June 31, 2027, with potential extension upon mutual agreement and fund availability. The estimated contract price is $5,850 based on 750 budgeted hours for project management labor, $5,000 travel reimbursement, and $850 miscellaneous reimbursable fees; respondents must submit their own hourly or project rate through HIePRO. All costs are inclusive of wages, fringe benefits, applicable taxes, and incidentals.

Award selection is contingent upon the lowest and most responsible and responsive offer. Vendors must obtain a Certificate of Vendor Compliance through Hawaii Compliance Express, maintain Hawaii business registration, and submit a Price Worksheet, Form W-9, Offer Form OF-1, and Statements of Experience and Qualifications. Offerors must certify compliance with Hawaii Revised Statutes Chapter 84 regarding prohibited state contracts and confirm independent pricing development. Questions should be directed to Naomi Yanagishita at naomi.yanagishita@doh.hawaii.gov.