NHICNet Managed Security Protection

The State of New Hampshire's Division of Emergency Services and Communications (DESC) is seeking a Managed Detection and Response (MDR) provider for the NHICNet Managed Security Protection project. This Request for Proposal (RFP) aims to secure comprehensive cybersecurity monitoring and incident response services for critical public safety communications infrastructure, specifically targeting the Motorola ASTRO Land Mobile Radio (LMR) network and NHICnet. The MDR solution must be U.S.-based and comply with NIST and CJIS frameworks, providing capabilities including passive telemetry collection, threat detection, behavioral analytics, and configuration drift monitoring. Evaluation criteria will be based on a total of 100 points, with 60 points allocated to technical proposals and 31 points to pricing. The project will be executed in two phases, first focusing on the Motorola Radio Network Infrastructure (RNI) and then expanding to the NHICnet backbone. Key dates include a vendor conference on September 24, 2025, with proposals due on October 22, 2025. The initial contract term will run through February 1, 2031, with potential two-year extensions, and requires a U.S.-based Security Operations Center (SOC) with defined Service Level Agreements (SLAs).

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The proposed solution must provide a comprehensive, multi-layered cybersecurity service with the ability to detect, analyze, and respond to threats affecting mission-critical systems. Optional features include endpoint detection for Motorola dispatch consoles and full visibility across network segmentation. While specific budget ranges are not detailed in the provided summary, the procurement is structured as a firm fixed-price agreement. The project's scope suggests a significant investment in protecting critical public safety communication networks, with the MDR provider expected to offer advanced threat detection and response capabilities. The solution must demonstrate the ability to maintain the integrity and operational continuity of New Hampshire's public safety communication infrastructure, with a focus on proactive threat management and rapid incident response.