Next Gen Learning Management Solution (LMS)

The Pennsylvania Department of Drug and Alcohol Programs (DDAP) is seeking a comprehensive, integrated web-based Learning Management System (LMS) to support its extensive training program for gambling and substance use disorder professionals and the general public. The procurement aims to replace the current sophisticated system that manages academic, fiscal, and administrative training components for a complex user ecosystem consisting of over 14,000 learners, 50 trainers, 47 Single County Authorities, facility administrators, and approximately 12 DDAP staff members. The proposed LMS must accommodate approximately 100 existing training courses and provide robust functionality for event requests, user management, and administrative tracking. The solicitation was posted on August 22, 2025, with proposals due electronically through the JAGGAER portal by October 3, 2025. Technical support for the procurement process is available through JAGGAER Support at (800) 233-1121, and all potential offerors are required to create a user profile within the JAGGAER portal to submit their proposals.

While specific set-aside designations or disadvantaged enterprise requirements are not explicitly detailed in the provided information, the procurement appears to be open to qualified technology vendors capable of delivering a comprehensive, integrated learning management solution. The current system suggests a high level of technological sophistication, implying that potential vendors must demonstrate advanced technical capabilities, including seamless integration with existing infrastructures and the ability to support a diverse, multi-tiered user environment. The scale of the procurement—supporting over 14,000 learners across multiple organizational levels—indicates a significant potential contract value, though specific budget ranges are not specified. Vendors will likely need to showcase expertise in developing complex, web-based training management systems with robust academic, fiscal, and administrative components. Successful implementation will require a vendor with proven experience in educational technology, training program management, and scalable system design.