Microwave Radio System Maintenance

Saratoga County is seeking sealed bids for a comprehensive Microwave Radio System Maintenance contract (specification 25-ESMSM-1) to be awarded through its Purchasing Department. The procurement covers maintenance services for a complex digital communication infrastructure, specifically targeting twenty-four 9500 radios, eighteen 7705 routers, and eleven rectifier battery systems located across multiple county sites. Bidders must demonstrate a minimum of five years in business with a primary focus on public safety radio microwave system maintenance, and possess critical qualifications including an FCC General Radiotelephone Operators License and at least two qualified engineers. The contract will run from September 1, 2025, through August 31, 2027, with a potential one-year extension at the second-year bid price. Vendors are required to provide rapid response times, including two-hour emergency response and four-hour non-emergency response, with full issue resolution mandated within eight hours. Bidders must submit comprehensive documentation including insurance certificates, non-collusion affidavits, and compliance statements related to various regulatory requirements. Sealed bids will be received until 11:00 a.m. on Thursday, August 7, 2025, at the Saratoga County Purchasing Department located at 50 West High Street, Ballston Spa, NY 12020.

The contract does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. Contractors must be supported by Nokia's Customer Support Assistance Center and demonstrate capability to perform routine maintenance including weekly preventive checks, monthly site inspections, and annual comprehensive reviews. While no incumbent vendor is mentioned, the bid specifies integration requirements with an existing 6.7GHz digital microwave radio system. Bidders will need to demonstrate technical compatibility and comprehensive understanding of the current infrastructure. The procurement documents do not specify a precise budget range or award value, but the complexity of the system and extensive maintenance requirements suggest a significant contract value. Interested vendors can obtain bid documents during business hours (9:00 a.m. to 5:00 p.m., Monday through Friday) by contacting the Saratoga County Department of Central Services at 518-885-2210 or accessing the Empire State Purchasing Group website.