The South Carolina Department of Transportation (SCDOT) is pursuing a sole source procurement for comprehensive Microsoft software support services, specifically Unified Support Services, for its extensive Microsoft software portfolio. The procurement covers the period from 2/17/2025 to 2/16/2026 and is valued at over $1 million. The services include Foundational Services providing expanded resource access and Proactive Services tailored to SCDOT's specific technological needs. Key deliverables encompass Intune and System Center Configuration Manager configuration, Power Platform engineering support, and enhanced security and compliance for Office 365 and Azure environments. The procurement justification emphasizes SCDOT's requirement for direct access to Microsoft's product development teams, software developers, and source code to maintain operational efficiency. The sole source justification is based on the unique availability of these comprehensive support services directly from Microsoft Corporation. The procurement document requires signature from Karl McCottry, Deputy Secretary for Finance and Administration, and the due date for this opportunity is 2/18/2025. No specific set-aside designations or restrictions on responding organizations are mentioned in the procurement documents. The procurement requires a Drug-free Workplace certification from Microsoft, as the total value exceeds $50,000. Microsoft Corporation is the sole vendor for this procurement, effectively making them the incumbent and proposed contractor. The existing technological infrastructure includes SCDOT's current Microsoft software portfolio, which has significant prior investments necessitating continued specialized support. While a precise award value is not definitively stated, the documents indicate the procurement is valued at over $1 million for the one-year support period. The procurement appears focused on maintaining and enhancing SCDOT's existing Microsoft technology environment through direct vendor support services. No specific evaluation criteria beyond the sole source justification are detailed in the available documentation.
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