MDHHS - MiConnect Maintenance & Support RFP

The Michigan Department of Health and Human Services (MDHHS) is requesting proposals for maintenance and support services for the MiConnect system, with proposals due September 4, 2026. A mandatory pre-proposal conference is required for prospective bidders.

MiConnect is a critical health and human services application. The scope includes ongoing maintenance, technical support, system updates, and troubleshooting. Bidders should consider the incumbent vendor's performance and current service environment when developing proposals.

The contract extends for an initial period with renewal options. Pricing shall be submitted as part of the proposal response and will be evaluated against the scope of work and service level requirements. The RFP may include set-asides for small businesses or other eligible categories as determined by Michigan procurement regulations. Funding will be provided through MDHHS operational budgets. All submissions must comply with Michigan procurement requirements and MDHHS evaluation criteria.